Privacy Policy (Global)
This Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the web sites on which this Policy is posted. In addition the Policy also explains the information which is provided or collected in the course of using the applications of the Planetarium Labs Pte. Ltd. and its affiliates (the "Group") which exist in the websites or platforms of other Group.
The Group is the controller of the information provided or collected in the websites on which this Policy is posted and in the course of using the applications of the Group which exist in the websites or platforms of other Group .
Through this Policy, the Group regards personal information of the users as important and inform them of the purpose and method of Group's using the personal information provided by the users and the measures taken by the Group for protection of those personal information.
This Policy will be effective on the 23th day of March, 2024 and, in case of modification thereof, the Group will make public notice of it through posting it on the bulletin board of Group's website or individual notice through sending mails, fax or e-mails).
Collected Items
Immortal Rising 2 Application
Email Address, Public Key
Immortal Rising 2 Web (Portal)
Email Address, Public Key, IP Address
1. Information collected while the users use services
Besides of information directly provided by the users, the Group may collect information in the course that the users use the service provided by the Group.
(1) Collected Items
Equipment information
Equipment identifier, Operation system,equipment set-up, Hardware version, Telephone number, Type and set-up of browser, Use information of website or application
Log information
IP Address,cookies, IP Address, Log data, Search word input by users, Usage time, Web beacon
Location information
Information of device location including specific geographical location detected through GPS Bluetooth or Wifi (limited to the region permissible under the laws)
Other information
Preference,advertisement environment, Visited pages regarding service use of users
(2) Method of collection
The Group collects the information of users in a way of the followings:
Webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information
provided by partner companies
2. Use of collected information
The Group uses the collected information of users for the following purposes:
Member management and identification
To detect and deter unauthorized or fraudulent use of or abuse of the Service
Performance of contract, service fee payment and service fee settlement regarding provision of services demanded by the users
Improvement of existing services and development of new services
Making notice of function of Group sites or applications or matters on policy change
To help you connect with other users you already know and, with your permission, allow other users to connect with you
To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
To provide information on promotional events as well as opportunity to participate
To comply with applicable laws or legal obligation
Use of information with prior consent of the users (for example, utilization of marketing advertisement)
The Group agrees that it will obtain a consent from the users, if the Group desires to use the information other than those expressly stated in this Policy.
Processing personal information by the Group shall be lawful only if and to the extent that at least one of the following applies:
A user has given consent to the processing of his or her personal information.
Processing is necessary for the performance of a contract to which a user is party or in order to take steps at the request of a user prior to entering into a contract:
Member management, identification, etc.
Performance of a contract in relation to providing the services required by users, payment and settlement of fees, etc.
Processing is necessary for compliance with a legal obligation to which the Group is subject
Compliance with relevant law, regulations, legal proceedings, requests by the government
Processing is necessary in order to protect the vital interests of users, or other natural persons
Detection of, prevention of, and response to fraud, abuse, security risks, and technical issues that may harm users or other natural persons
Processing is necessary for the performance of a task carried out in the public interest or in the excise of official authority vested in the Group
Processing is necessary for the purposes of the legitimate interests pursued by the Group or by a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).
3. Disclosure of collected information
Except for the following cases, the Group will not disclose personal information with a 3rd party:
When the Group disclosing the information with its affiliates, partners and service providers;
When the Group's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Group
When the users consent to disclose in advance;
When the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
When the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
Other cases where the user gives prior consent for sharing his or her personal information
When disclosure is required by the laws:
If required to be disclosed by the laws and regulations; or
If required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulation
4. Cookies, Beacons and Similar Technologies
The Group may collect collective and impersonal information through 'cookies' or 'web beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Group and will be stored in hard-disks of the users' computer.
Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether an user has interacted with certain webs or the contents of email.
These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the Group to the users.
The items of cookies to be collected by the Group and the purpose of such collection are as follows:
strictly necessary cookies
This cookie is a kind of indispensible cookie for the users to use the functions of website of the Group. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the users
(Examples of necessary cookies)
Memorize the information entered in an order form while searching other pages during web browser session
For the page of products and check-out, memorize ordered services
Check whether login is made on website ∘ Check whether the users are connected with correct services of the website of the Group while the Group changes the way of operating its website
Connect the users with certain application or server of the services
performance cookies
This cookie collects information how the users use the website of the Group such as the information of the pages which are visited by the users most. This data helps the Group to optimize its website so that the users can search that website more comfortably. This cookie does not collect any information who are the users. Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed.
(Examples of performance cookies)
Web analysis: provide statistical data on the ways of using website ∘ Advertisement response fee: check the effect of advertisement of the Group
Tracing affiliated companies; one of visitors of the Group provides anonymously feedback to the affiliated companies
Management of error: measure an error which may occur so as to give a help for improving website
Design testing: test other design of the website of Group
functionality cookies
This cookie is used for memorizing the set-ups so that the Group provides services and improves visit of users. Any information collected by this cookie do not identify the users individually.
(Examples of functionality cookies)
Memorize set-ups applied such as layout, text size, basic set-up and colors
Memorize when the customer respond to a survey conducted by the Group
targeting cookies or advertising cookies
This cookie is connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visits the website of the Group.
(Examples of targeting cookies or advertising cookies)
carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit
provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users
The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Group.
5. User’s right
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Group :
exercise right to access to personal information;
make corrections or deletion;
make temporary suspension of treatment of personal information; or
request the withdrawal of their consent provided before
If, in order to exercise the above rights, you, as an user, use the menu of 'amendment of member information of webpage or contact the Group by sending a document or e-mails, or using telephone to the Group (or person in charge of management of personal information or a deputy), the Group will take measures without delay: Provided that the Group may reject
the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Group :
The right to access to personal information;
The users or their legal representatives may access the information and check the records of the collection, use and sharing of the information under the applicable law.
The right to rectification;
The users or their legal representatives may request to correct inaccurate or incomplete information.
The right to erasure;
The users or their legal representatives may request the deletion of the information after the achievement of their purpose and the withdrawal of their consent.
The right to restriction of processing;
The users or their legal representatives may make temporary suspension of treatment of personal information in case of the disputes over the accuracy of information and the legality of information treatment, or if necessary to retain the information.
The right to data portability
The users or their legal representatives may request to provide or transfer the information.
The right to object
The users or their legal representatives may suspend the treatment of personal information if the information is used for the purpose of direct marketing, reasonable interests, the exercise of official duties and authority, and research and statistics.
The right to automated individual decision-making, including profiling
The users or their legal representatives may request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.
If, in order to exercise the above rights, you, as an user, use the menu of 'amendment of member
information of webpage or contact the Group by sending a document or e-mails, or using telephone to the Group ( person in charge of management of personal information or a deputy), the Group will take measures without delay: Provided that the Group may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
6. Security
The Group regard the security of personal information of uses as very important. The Group constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification
Encryption of personal information
Transmit users' personal information by using encrypted communication zone
Store important information such as passwords after encrypting it
Countermeasures against hacking
Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus
Establish and execute internal management plan
Install and operate access control system
Take measures to prevent forging or alteration of access record
7. Protection of personal information of children
In principle, the Group does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Group are the ones to be provided to ordinary people, in principle. The website or application of the Group has function to do age limit so that children cannot use it and the Group does not intentionally collect any personal information from children through that function.
However, if the Group collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Group will go through the additional procedure of the followings for protecting that personal information of children:
verify, to the extent that efforts are reasonably made, whether they are children of the age at which consent from their guardian is required and the consenting person is an authorized one.
obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Group
give the parents or guardian of children a notice of Group's policy of privacy protection for children including the items, purpose and sharing of personal information collected
grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before
limit the amount of personal information exceeding those necessary for participation in online activities
8. Modification of Privacy Protection Policy
The Group has the right to amend or modify this Policy from time to time and, in such case, the Group will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.
9. Others
Considering it engages in global businesses, the Group may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Group takes reasonable measures for protecting those personal information.
In addition, when the personal information obtained from the European Union or Switzerland is used or disclosed, the Group may have to comply with the US-EU Privacy Shield and Swiss-US Privacy Shield, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safe measures.
The website, product or service of the Group may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Group.
If the user resides in California, certain rights may be given. The Group prepare preventive measures necessary for protecting personal information of members so that the Group can comply with online privacy protection laws of California.
In case of leakage of personal information, an user may request the Group to check the leakage. In addition, all the users in the website of the Group, can modify their information at any time by using the menu for changing information by connecting their personal account.
Moreover, The Group does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Group will not collect and provide any personal identification information through ad services without consent of users.
Broadly, most of your data will be deleted immediately upon termination of our relationship with you. But in the following circumstances, your personal data will be retained for different set periods:
Public Key address and reward acquisition information - for 5 years
Notwithstanding the above, we may keep your personal data as long as required to comply with legal or regulatory obligations to which we are subject.
10. Contact information of Group
Please use one of the following methods to contact the Group should you have any queries in respect to this policy or wish to update your information:
Company name: Planetarium Labs Pte. Ltd.
Address: 8 MARINA BOULEVARD #05 - 02, MARINA BAY FINANCIAL CENTRE, SINGAPORE (018981)
Tel.: +65 8883-4836
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