Refund Policy

The Refund Policy is subject to the Terms of Service, and refund requests that do not comply with the Terms may be denied. You can submit a refund request through the 'Submit a Request' option in the Help Center. To request a refund, please provide a valid reason along with the following information: 9C Address, payment platform, payment receipt number, and payment date.

• Planetarium Help Center

The determination and payment of fees for purchasing the Services is subject to the policies set forth by each payment service provider, which can be found at the links below.

• Appstore

• Playstore